How to Fix My AirPods Are Connected But No Sound Issue

The problem of ‘my Airpods are connected but no sound’ is not a new one. It is extremely frustrating and more so when you have connected it your device and checked it twice. Before you try to fix the problem of ‘my Airpods are connected but no sound’, consider a few things.

Firstly, make sure the Airpods are fully charged. Now reset the Bluetooth connection, Go to Settings > Bluetooth, Forget the device and then re-pair it with your device. Next step is to adjusting the settings, go to Settings > General > Accessibility and go to Audio/Visual, set the balance in the middle of L and R.

You must know what is causing this problem and accordingly opt for the solution. Don’t go for a complicated solution if the reason is pretty simple. You will get some idea about the issue of ‘my Airpods are connected but no sound’ and be able to fix it without damaging them. Let’s go through each fix one by one.

1. Charging your AirPods

The most common answer to the question ‘AirPods say connected but no sound’ is having enough battery charge. With low power, they will never function the way they are supposed to do.

Keep your Airpods charged every time you’re done using them for the day. Keep the charging case charged as well, so that you can charge your AirPods in transit.

2. Look for any conflict with connection

If you’re using more than one Bluetooth-enabled device, make sure that the ones not being used have been disconnected properly. Or else, there will be connection problems among the devices and you’ll wonder ‘my AirPods are connected but no sound’. Also don’t keep your iPhone or iPad more than 10 meters away when connected to your AirPods.

By all means, keep away any device whose frequency is similar to that of Bluetooth, such as WiFi. Other wireless devices don’t face this problem though. If possible, avoid wireless video cameras, microwave ovens, cordless phones, and similar devices.

3. Clean your AirPods

Another answer to the question ‘AirPods say connected but no sound’ can be dirt and debris that accumulated in your AirPods. They can obstruct the sound flow. Using a micro-fibre cloth along with a cotton bud can help remove the dirt from the AirPods. This combination proven to be really effective time and again.

In addition to that, you should also keep the charging case clean so that it can charge the AirPods properly. Don’t use anything sharp to clean the difficult and hard-to-reach spots of your AirPods.

4. Adjusting the Settings

Any alteration to the audio settings may lead to the problem of ‘AirPods say connected but no sound’. No matter how much you press the upper volume button, things will remain the same. You need to go back to your settings and change it.

In addition to that, check the Bluetooth settings as well. The steps to follow are listed below:

  • Open Settings > General.
  • Choose the Accessibility option and click on the Audio/ Visual option.
  • Ensure that the balance between L and R is right down the middle.
  • Go back to Settings and open the Music option.
  • Drag the Volume Limit to its maximum.
  • Once again go back to Settings and click on Bluetooth.
  • Lastly, choose AirPods and disable the option that reads Automatic Ear Detection.

After setting everything correctly, you won’t have to deal with sound issues anymore. But if it still persists, check out the other solutions. 

5. Updating the software

Any operating system is bound to have glitches and bugs. As you keep installing more apps and updating them, the overall operating system of your device requires the same attention. Developers have your back in this case and they can fix these bugs.

Updating your iOS device isn’t exactly rocket science.

  • Just open Settings and then go to General.
  • Now open the option that says Software Update and follow the steps as mentioned on your screen. 

Once you have removed the bugs, you won’t have to wonder ‘my AirPods are connected but no sound’. Even if there are bugs in your AirPods, you can still update them automatically after connecting them to your iPhone or iPad.

Updating your system software regularly is the key to the smooth functioning of all your devices. With each update, the developers aim to resolve the existing issues, glitches and bugs to make the device more efficient.

6. Refreshing the Bluetooth connection

If you keep Bluetooth on for a pretty long time, you will end up thinking ‘my AirPods are connected but no sound’. Bluetooth isn’t WiFi and therefore won’t work for a long period or range. Refreshing the Bluetooth might help you fix the audio problems of your AirPods.

It’s a simple process.

  • Open the Settings and go to Bluetooth.
  • Disable the connection by toggling the Bluetooth button.
  • Wait for a minute and then enable it again by the toggling the button.
  • From the Bluetooth devices list, tap your AirPods name and reconnect it to your device.

This is a very simple trick but it helps more times than not.

7. Reset, Forget and Re-Pair

If the previous solution didn’t bear any fruit and you might still think about ‘my AirPods are connected but no sound’. This is probably due to the corrupt profile settings. It happens when you connection is disconnected all of a sudden.

This causes a change in the Bluetooth connection. Fixing it requires you to rebuild your profile and then pairing it once again. The steps are as follows: 

  • Open Settings and go to Bluetooth.
  • Touch the (i) icon next to the name of your AirPods.
  • Select the option that says Forget This Device and confirm it.
  • Conduct force restart and wait for the start-up to complete.
  • Place the AirPods in the case and wait for at least 30 seconds.
  • Open the case, and press the setup button on its back until you see an amber LED flash.
  • Close the charging case and again wait for a few seconds before you open it for pairing.
  • Bring the AirPods close to your device and a Setup icon will appear on the screen.
  • Lastly, touch Connect and go through the steps on screen.

Your connection profile has been rebuilt, the Bluetooth connection has been fixed, and so is the audio problem.

You may also restart your iPhone before pairing the Airpods again to the device.

8. Resetting the network settings

Your iPhone’s network settings manage multiple connections, Bluetooth being just one of them. In case your device is facing audio issues when the Bluetooth connection is switched on, a network level corruption might be the cause. This can be fixed however by rebuilding network settings through factory defaults restoration.

  • Open the Settings > General.
  • Now touch Reset and then open Reset Network Settings.
  • During this procedure, you will have to provide a passcode.

The process begins once you do so. All your network profile settings will be removed and you will have to set up new ones. After that’s over, connect the AirPods and check.

Make sure that you save all your WiFi and other network passwords before resetting the network settings. You will need to enter the passwords later when you choose to connect with those networks again.

9. Check with another device

Sometimes the problem isn’t with your AirPods per se but the device to which it is connected. To know if this is case or not, connect it to some other device and check if there is any audio issue. Even though it’s the most unlikely case, it is still a possibility. 

If your AirPods are working with other devices, then you can restore the factory settings of the device with the help of your PC. You can also resolve it yourself. If that doesn’t work, use the DFU mode to restore your iPhone or iPad.

Please note, restoring your device to factory settings will erase all the data. It is important that you create and save a backup of your device before performing factory restore.

This is usually not a very recommended solution, as the restoration process might nullify the warranty options of your device. Therefore, only proceed with it when you see no other way out. If you are even 0.1 percent unsure, don’t take a chance. Instead, reach out to the experts and ask them to fix the problem.

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